Online Dispute Resolution

Resolve disputes without going to court.

A free platform to resolve disputes online. Open a case, invite the other party, and reach a fair settlement — whether it's an unpaid invoice, a neighbour dispute, a family matter, a landlord/tenant issue or a customer complaint.

  • ✓ Free to start
  • ✓ No credit card
  • ✓ Civilised & neutral
Case #MX-24019
Unpaid invoice — landscaping work

Amount in dispute: $1,240

Case opened
Other party invited
3Positions exchanged
4Settlement reached
Stuck? Either party can request a neutral mediator from inside the case.
Neutral & non-biasedWritten record of every agreement100% online — no travelOptional mediator on demandFree to open a caseIndividuals & businessesFast — days, not monthsPrivate by defaultNeutral & non-biasedWritten record of every agreement100% online — no travelOptional mediator on demandFree to open a caseIndividuals & businessesFast — days, not monthsPrivate by default
How it works

Three steps to a fair outcome

Built for people, not lawyers. No jargon, no court dates, no wasted weeks.

01
Open your case

Tell us what the dispute is about, what you'd like as an outcome, and who the other party is.

02
Invite the other party

We email them a private link to review your side and add theirs. Everything is structured and civilised.

03
Agree — or add a mediator

Reach a settlement together for free. Stuck? Bring in a neutral mediator from inside the case.

For businesses

Businesses that care about their customers, reputation and bottom line use Mediations.exchange.

Every unresolved complaint is a chargeback, a 1-star review, a refund demand or a lawyer's letter waiting to happen. Give your customers a fair, neutral place to be heard — and resolve issues in days, not months. No courts. No angry threads. No brand damage.

  • Avoid costly court cases & legal fees
  • Deflect chargebacks & refund battles
  • Protect your reviews and reputation
  • Turn unhappy customers into loyal ones
  • Show you stand behind your product
  • One neutral platform — no he-said-she-said
Trusted resolution
"We'd rather resolve it here than lose a customer, a review, or a weekend to court."
— the businesses using Mediations.exchange
Add a "Resolve a dispute" link to your website footer or checkout page and let your customers know you take fairness seriously.
Why people choose us

Faster than court. Cheaper than lawyers. Fairer for everyone.

Court cases can take months and thousands of dollars. Mediations.exchange is designed to help everyday people, small businesses, freelancers, landlords, tenants and customers reach a civilised outcome in days — not months.

  • Neutral, non-biased process
  • Written record of everything agreed
  • No pressure — either party can walk away
  • Optional mediator only when you need one
Free
To open & run a case
Neutral
Non-biased process
100%
Online — no travel
Anyone
Individuals & businesses

Ready to resolve it?

Open your first case in under 3 minutes. Completely free to start.